Hello, I'm

JOYSAHA.

ACCOUNTS / OPERATIONS / ADMINISTRATION

Professional experience across accounting, business operations, administration and customer relations.

05+YEARS OF EXPERIENCE
05PROFESSIONAL ROLES
04VOLUNTEER ORGANIZATIONS
++
Portrait of Joy Saha
OPERATIONS PROFESSIONAL / DHAKA01 / 01
FIG. 001 — THE PROFESSIONAL
/ 01 — THE HUMAN BEHIND THE WORK✳

UNFILTERED INTRODUCTION

Experience &
Approach.

01/05

I'm Joy Saha — an accounts, operations and administration professional with over five years of cross-functional experience.

My work spans bookkeeping, financial reporting, building operations, customer service, sales and business administration. I currently serve as Project Manager at Gemcon Group (Gemcon El Mercado).

“Consistency, accurate records and strong relationships make operations work.”

EDUCATION
01 /BBA (Accounting), National University · 2019–20
02 /HSC, Dhaka Board · 2019 · GPA 3.33/5
03 /SSC, Dhaka Board · 2017 · GPA 3.67/5
JOY.
VOLUNTEER EXPERIENCE
01 /Dohar Blood Bank — Volunteer Moderator (2018–Present)
02 /MHAPbd — Volunteer (2020–2023)
03 /Bornamala Bidyaloy — Founding Member, Teacher & Organizer (2018–2022)
04 /BD Clean — Volunteer (2018–2020)
LANG /Bangla (native), English (intermediate)
/ 02 — SELECTED PROJECTS✳

ORIGINAL WORK / REAL EXPERIENCES

Career Experience.

Facility Operations, websites and tools — carefully designed around actual needs and real people.

FEATURED ROLE 01 / 05J / CAREER EXPERIENCE © 2026
CURRENT / OPERATIONS
01
GEMCON GROUP.

Gemcon El Mercado — Project Manager

Overseeing daily facility operations, billing, financial statements and 10+ tenant relationships.

POSITIONProject Manager
TENURENov 2024 — Present
NOV 2024 — PRESENT↗
Career experience illustration for Gemcon Group
VISUAL CAREER SNAPSHOT
EXPLORE / PROFESSIONAL EXPERIENCE

CHOOSE A ROLE ↓

05 / ROLE INDEX
/ 03 — EXPERTISE & CAPABILITIES✳

AREAS OF PRACTICE

Professional Skills.

Practical skills in financial reporting, operations, customer relations, administration and sales.

01 / DEVELOPMENT↗
⌘

Accounting & Reporting

Bookkeeping, financial statements, billing, record keeping and reconciliations.

BOOKKEEPINGFINANCE
02 / PRODUCT↗
◈

Operations Management

Facility operations, scheduling, vendors and utility/service-charge collection.

OPERATIONSFACILITIES
03 / AUTOMATION↗
✺

Customer Relations & CRM

Tenant relationships, customer communication and stakeholder support.

CRMRELATIONS
04 / STRATEGY↗
⌁

Administrative Management

Documentation, procurement, budget support and office administration.

RECORDSADMIN
05 / GROWTH↗
◎

Sales & Business Support

Retail sales, bookings, online sales and customer service.

SALESSERVICE
06 / MOBILE↗
▣

Excel & Data Analysis

Microsoft Excel, financial records, transaction reporting and data analysis.

EXCELREPORTS
/ 04 — START A CONVERSATION

HAVE AN IDEA WORTH MAKING REAL?

Work with
purpose.

For professional opportunities in accounting, operations, administration and business support, please get in touch.

DIRECT CHANNELShsaha.159@gmail.com ↗+880 1782-717186 ↗1125, West Shewrapara, Dhaka
SEND AN ENQUIRY
Professional enquiries are welcome.